Frequently Asked Questions
How long does shipping take?
Most Beast & Blunder products are made especially for you after your order is placed.
Orders are usually produced and prepared for shipment within 2–5 business days.
Estimated shipping times after production are generally:
Germany: approximately 2–4 business days
EU, United Kingdom and EFTA countries: approximately 2–8 business days
United States and Canada: approximately 2–8 business days
Other international destinations: delivery times may vary depending on the destination.
Please note that production time and shipping time are separate. Delays may occasionally occur due to carriers, customs, severe weather or other circumstances outside our control.
How much is shipping?
Shipping rates and free-shipping thresholds depend on your delivery destination.
For Germany and the European Union, standard shipping is €4.50 and orders of €50 or more ship free.
For the United States, standard shipping is $4.95 USD and orders of $75 USD or more ship free.
Rates for other destinations are displayed at checkout before you place your order.
Do you ship internationally?
Yes. Beast & Blunder ships to the countries and regions available during checkout.
Our products are fulfilled through an international production network, and whenever possible your order is made close to your delivery region.
Because of this, additional customs duties or import charges do not normally arise.
In rare cases, however, an order may need to be shipped from another customs territory. If local customs authorities or carriers impose additional import charges, these may be payable by the recipient.
Which payment methods do you accept?
The available payment methods are displayed during checkout.
Depending on your country and device, this may include major credit or debit cards and other supported payment services.
All payments are processed securely through our checkout providers.
Can I cancel or change my order?
If you need to cancel or change an order, please act as soon as possible.
You can submit an eligible cancellation request through your customer account or contact us at:
Because many of our products are made to order, we may no longer be able to change certain order details once production has started.
Your statutory cancellation and withdrawal rights remain unaffected.
What is your return policy?
Consumers in the European Union generally have the right to withdraw from an online purchase within 14 days, unless a statutory exception applies.
For other customers, eligible returns are generally accepted when requested within 14 days of delivery, subject to our Return & Cancellation Policy and applicable local law.
Customers are responsible for the direct cost of return shipping in the case of a normal change-of-mind return, unless we have agreed otherwise or applicable law requires us to cover the cost.
If an item arrives damaged, defective, misprinted or incorrect, please contact us and we will help resolve the issue.
You can find full details in our Returns & Cancellations Policy.
Are your products made to order?
Yes. Most Beast & Blunder products are produced after you place your order.
This helps us avoid producing large amounts of unnecessary stock and allows our fulfilment network to manufacture orders closer to the customer whenever possible.
Made-to-order does not automatically mean personalised, and normal statutory withdrawal rights remain unaffected where applicable.
What if my order arrives damaged or incorrect?
Please contact us as soon as reasonably possible at:
Please include your order number and, if helpful, photos showing the issue.
If your item is defective, damaged, misprinted or incorrectly supplied, your statutory consumer rights remain unaffected.
Can my order arrive in more than one package?
Yes. Occasionally, different items from the same order may be produced at different fulfilment locations and arrive separately.
You will not be charged additional shipping fees simply because your order is split into multiple packages.
How can I contact Beast & Blunder?
Questions, order issues or just something you’re unsure about?
You can reach us at:
You can also use the contact form on our website.
We’ll get back to you as soon as possible.